F.A.Q.

When can I book?
We are open from March 15th to October 31st.

What time can you check in?
You are welcome from 15.00. The reception is open until 22:00. If you arrive later, please let us know. There is always a sleeve to adjust (although sometimes there is a cost involved).

And until what time can I check out?
Check out is possible until 12.00 so you are be able to sleep in if you like. If you prefer to stay longer on the terrain or in the accommodation, we apply an additional fee.

What accommodations do yo have?
There are two rooms in the house (Bres & Hoya). The campsite contains: the Pipowagen, the ‘Black Betty’ caravan, two Bell Tents (Panza and Panzo), two ‘Tiny T’ (tents), the safari tents (Jubi & Simba), the Yurt (Mimosa), a bungalow safari tent (Lampetee), the green German ‘army unit’ (Jeeva),the octagon tent (Pippin). Especially for groups of up to 8 people there is ‘the Ark’, an oversized safari tent with its own wood stove.

Are there private sanitary facilities?
No, all accommodations (inside and outside) have shared toilets and showers. At the moment there are multiple toilets in different areas of the terrain, 2 urinals and 3 showers.

Is the campsite wheelchair accessible?
Because the terrain is inside a forest and not everything has paved paths yet, this is for now only accessible for the really, really adventurous wheelchair user.

What about cooking? Can I cook something, somewhere?
There is a shared outdoor kitchen in the middle of the terrain. This is fully equipped with running water ;), fridge/freezer, electric stoves and toaster, pots and pans and cutlery.

Do you also provide meals?
Yes, you can book breakfast, and/or dinner, which we usually serve in our reception. We can also serve it at your accommodation for an additional fee.

What is the tourist tax?
The tourist tax in 2024 for campsites in the Municipality of Groningen is €2,15 per person per night (from 0 to 99 years old)

Are dogs allowed?
We love animals (and dogs too) But.. our campsite is the home of 9+ cats (we stopped counting). As you know the story of ‘dogs and cats’ we do not encourage the guests to add dogs to the mix.

Do people often book alone at your campsite?
Yes, it is part of our concept to bring people into contact with each other.

Where can I book?
You can book directly on our website. Here we have the lowest prices. You can also book through other channels such as booking.com, AirBNB or Hostelworld.

I like the Pipo wagon, but I also find the Tiny T super cute. How do I choose?
We definitely recommend the Pipo wagon if you want to stay several nights. There is more living space than in the tent and you have a chair and a desk. The Tiny T is really more for people passing through, cyclists, backpackers who stay 1/2 nights and are only looking for a place to rest before they are back on the road.

Where do you leave all your luggage when you sleep in a Tiny Tent?
You can always drop off your unnecessary ‘luggage’ with us. Ask our host about the possibilities.

Do you have parking space?
Yes, we have space for parking.

Can I come with my own tent or camper van?
No, we don’t have the space for that.

Do you provide bed linen and towels?
Yes, you will find fully made beds and towels on your arrival.

Is there heating in the accommodations?
The house has heating during the winter months. Some accommodations have a heating system or a wood stove.
All beds have electric blankets.

What about the organisation of the Helleborus?
We have a mix of permanent people (employed) and temporary workers (such as freelancers). The morning and evening host and the cleaners are part of our core team.

Would you like to come and work with us?
Check our vacancies page.

Contact?
Is your question not listed here? Send us an email to camping@dehelleborus.nl with your question and we will answer it quickly. If you have any questions and/or problems with bookings, please call us. Information can be found on our ‘contact’ page.